Terms and conditions

Who you are contracting with

Taji Bet is operated by [[LEGAL ENTITY NAME]], registered in [[JURISDICTION]] under company number [[COMPANY NUMBER]], with its registered office at [[REGISTERED ADDRESS]].

By opening an account, depositing funds, or placing a bet you accept these terms in full. If you do not accept them, do not use the service. Continuing to use your account after we publish an amended version means you accept the amended version.

Eligibility

You must be at least 18 years old, or the legal minimum gambling age in your jurisdiction if that age is higher. We verify age and identity, and we will close an account held by anyone underage and void the stakes placed on it.

• You must be legally permitted to gamble where you are physically located when you play.
• You may hold one account only. Duplicate accounts are closed and their bonuses forfeited.
• You must use your own real identity and your own payment instruments.
• You must not be excluded under a self-exclusion scheme you have joined, here or elsewhere.

Verification and account security

We are required to verify your identity, your age, your address and the source of your funds. We may ask for documents at registration, before a withdrawal, or at any point afterwards, and we may restrict an account until verification completes.

You are responsible for keeping your credentials confidential and for every action taken on your account. Enable two-factor authentication and tell us immediately if you suspect unauthorised access.

Deposits, withdrawals and your money

Player funds are held separately from operating funds in accordance with our licence conditions. Deposits are available for play once cleared.

Withdrawals are paid to a payment instrument in your own name, and where practical to the instrument you deposited from. We process withdrawal requests within [[WITHDRAWAL SLA]] once verification is complete.

• We do not extend credit and we do not accept third-party payments.
• Chargebacks and payment reversals may result in account suspension and recovery of the disputed amount.
• Where a currency conversion applies, the rate used is shown before you confirm.
• Dormant accounts may be charged a fee after [[DORMANCY PERIOD]]; we contact you before any fee applies.

Bets, games and settlement

A bet is accepted when it appears in your bet history — not when you press the button. We may decline a bet, or limit stakes, at our discretion.

Results are settled against the outcome recorded by the relevant game provider or official result source. Where a game malfunctions, all affected bets and payouts are void and stakes are returned.

• An obvious pricing error (a "palpable error") may be corrected and affected bets settled at the correct price or voided.
• A bet placed after an event has begun or a result is known is void.
• Where a settlement is later found to be incorrect, we may reverse it and adjust your balance accordingly.

Bonuses and promotions

Every promotion carries its own terms, published with the offer, and those terms apply in addition to these. Wagering requirements must be met before bonus funds or winnings derived from them can be withdrawn.

• Bonus abuse — including stake patterns designed only to clear wagering with minimal risk — voids the bonus and any winnings from it.
• Unless stated otherwise, one promotion applies per person, household, device and payment instrument.
• We may withdraw or amend an offer prospectively; doing so does not affect a bonus you have already been granted.

Responsible gambling

Gambling is entertainment, not income. Tools to keep it that way — deposit limits, loss limits, session time limits, reality checks and self-exclusion — are available in your account under Responsible gambling, and we act on them immediately.

A limit takes effect at once when you tighten it. Loosening a limit takes effect only after a cooling-off period. Self-exclusion cannot be reversed before the period you chose has elapsed.

Prohibited conduct

We may suspend or close an account, void bets and withhold funds where we reasonably believe prohibited conduct has occurred, and we report what we are legally required to report.

• Collusion, syndicate play, or acting on another person’s instructions for their benefit.
• Automated play, bots, scripts, or exploiting a fault in a game or in this service.
• Money laundering, or funding an account from the proceeds of crime.
• Providing false information, or using another person’s identity or payment instrument.

Closing your account

You may close your account at any time from your profile. We return any withdrawable balance to you, subject to verification and to any legal hold. Closing an account does not end obligations that survive it, including our record-keeping duties.

Complaints and dispute resolution

Contact support first — most issues are resolved there. If you are not satisfied, ask for the complaint to be escalated, and we will give you a final written response within [[COMPLAINT SLA]].

If you remain dissatisfied you may refer the matter free of charge to our alternative dispute resolution provider, [[ADR PROVIDER]] ([[ADR CONTACT]]), and to our regulator, [[REGULATOR]].

Liability and governing law

Nothing in these terms excludes liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded. Subject to that, our liability in relation to any bet is limited to the amount of that bet.

These terms are governed by the laws of [[GOVERNING LAW]] and are subject to the exclusive jurisdiction of its courts.